4 Steps to Implement a Virtual Nursing Program

By: Patrick Allen, BSN, MBA    Virtual nursing adoption is on the rise as healthcare organizations seek new ways to address staffing, capacity, and capital challenges. Integrating virtual nursing into the routine process of care delivery requires teamwork, open lines of communication, and extensive upfront planning.  I wrote previously about the trends and rationale for…

Patching: Keeping Software and Hardware Systems Up To Date in Healthcare Facilities

With each patient interaction, hospitals and providers of healthcare amass sensitive patient data. Every software and hardware tool used to handle and store these data represents a potential path for hackers to infiltrate a system. This article shares how a “patch” or “fix” helps keep systems up to date to meet cybersecurity standards and HIPAA…

Application Overload: 5 Ways “App Rationalization” Reduces Vulnerabilities and Cuts Costs

Consider a common scenario where one employee in a healthcare facility downloads their “must-have” application while another employee uses their favorite application that performs nearly the same function. Multiply this situation across an organization and the extra “bloat” may encompass hundreds of redundant applications, each of which must be managed and tracked to meet HIPAA…

Upgrading to Windows 11: Considerations for Hospitals and Physician Practices

As Microsoft support for Windows 10 runs out in October 2025, many healthcare organizations are preparing for the Windows 11 upgrade. Jennifer Brown, Vice President of Community Practice Groups, Bill Borton, Director of Engineering & Projects, and Pedro Santiago, Associate Systems Engineer, discussed what this upgrade means for their clients and how they work to…

911 Compliance: 3 Scenarios Where a Telecommunications System May Fail to Meet the FCC’s Requirements

Hospitals and large physician group practices are equipped to identify and respond to medical emergencies, but what happens when they need to summon emergency services like the police or the fire department? By law, dialing 911 from any phone should instantly reach emergency services and automatically route accurate location information. But, in some cases, healthcare…

Assessing Compliance in Healthcare: HIPAA and Information Security Practices

With news of recent security breaches and cyberattacks, healthcare systems and physician practices are reminded of the importance of maintaining compliance and protecting sensitive patient health information. John Garcia, Information Security Manager, and Jennifer Brown, Vice President of Customer Operations for Pixel Health Technology Services, recently shared their thoughts on supporting clients with HIPAA compliance…

6 Ways a Healthcare-Focused MSP Provides Value to Hospitals and Physician Practices

All hospital Chief Information Officers (CIOs) must assess whether to internally manage the general IT support for their user communities (help desk and desk side assistance) or to outsource certain core functions to a Managed Services Provider (MSP). Before making this decision, it’s helpful to understand the value a dedicated, healthcare-centric MSP can deliver to…

A Momentous Partnership Enables the First Hybrid 5G Network in a Hospital  

In partnership with T-Mobile and Ingram Micro, we’re thrilled to announce the first 5G hybrid network in a hospital setting. Learn how we’ve supported Boston Children’s Hospital as their technology consulting and systems integration partner to reimagine their clinical mobility strategies and create a more efficient virtual healthcare landscape. This 5G hybrid network will help…