From entering patient data to managing security cameras, information technology (IT) has become an integral part of any physician practice group. Patients, too, have expectations that they can schedule appointments online, fill out electronic intake forms, and securely access their records online. To help healthcare practices understand the role of a Managed Services Provider (MSP), Jennifer Brown,…
With each patient interaction, hospitals and providers of healthcare amass sensitive patient data. Every software and hardware tool used to handle and store these data represents a potential path for hackers to infiltrate a system. This article shares how a “patch” or “fix” helps keep systems up to date to meet cybersecurity standards and HIPAA…
Consider a common scenario where one employee in a healthcare facility downloads their “must-have” application while another employee uses their favorite application that performs nearly the same function. Multiply this situation across an organization and the extra “bloat” may encompass hundreds of redundant applications, each of which must be managed and tracked to meet HIPAA…
All hospital Chief Information Officers (CIOs) must assess whether to internally manage the general IT support for their user communities (help desk and desk side assistance) or to outsource certain core functions to a Managed Services Provider (MSP). Before making this decision, it’s helpful to understand the value a dedicated, healthcare-centric MSP can deliver to…
by Red Smith, President, baytechIT As all health systems know, providing for your organization’s IT needs is critical to not only running your business, but also caring for your patients. But most Managed Service Providers (MSPs) take a one-size-fits-all approach that doesn’t take into account the unique needs of your clinical environment. An IT support…
You can tell a lot about a company by the way they describe themselves. And when it comes to Value Added Resellers (VARs) of hardware and software, those descriptions separate the winners from the widget salesmen. We conducted a highly unscientific survey of VARs large and small and almost without exception, the structure of…
“Do what you do best and outsource the rest,” says Peter Drucker, one of the great management consultants of the 20th century. But it’s not always so simple. When it comes to deciding whether a medical practice should maintain its own IT staff, I often answer with a quote of my own: “It’s complicated.” …
