MSP Support Rep

Supporting Healthcare Practices as a Managed Services Provider (MSP)

From entering patient data to managing security cameras, information technology (IT) has become an integral part of any physician practice group. Patients, too, have expectations that they can schedule appointments online, fill out electronic intake forms, and securely access their records online. To help healthcare practices understand the role of a Managed Services Provider (MSP), Jennifer Brown,…

Why Clinicians, Patients, and Healthcare Leaders Love Virtual Nursing

Two types of virtual nursing will become common practice in the next five years. Here’s why.  By: Patrick Allen, BSN, MBA    Virtual nursing gets a lot of attention for its ability to relieve clinician workload. That’s a compelling advantage.  However, the value of virtual nursing goes much deeper than freeing up precious time. When…

Patching: Keeping Software and Hardware Systems Up To Date in Healthcare Facilities

With each patient interaction, hospitals and providers of healthcare amass sensitive patient data. Every software and hardware tool used to handle and store these data represents a potential path for hackers to infiltrate a system. This article shares how a “patch” or “fix” helps keep systems up to date to meet cybersecurity standards and HIPAA…

Application Overload: 5 Ways “App Rationalization” Reduces Vulnerabilities and Cuts Costs

Consider a common scenario where one employee in a healthcare facility downloads their “must-have” application while another employee uses their favorite application that performs nearly the same function. Multiply this situation across an organization and the extra “bloat” may encompass hundreds of redundant applications, each of which must be managed and tracked to meet HIPAA…

Upgrading to Windows 11: Considerations for Hospitals and Physician Practices

As Microsoft support for Windows 10 runs out in October 2025, many healthcare organizations are preparing for the Windows 11 upgrade. Jennifer Brown, Vice President of Community Practice Groups, Bill Borton, Director of Engineering & Projects, and Pedro Santiago, Associate Systems Engineer, discussed what this upgrade means for their clients and how they work to…

Doctors on the Move, Patients Empowered: How 5G Laptops Can Achieve the Quadruple Aim

Imagine a world with instant, secure access to patient data, high-resolution images, and seamless video conferencing – all at your fingertips. This isn’t science fiction; it’s the reality of 5G technology harnessed by powerful laptops.   Pixel Health, in partnership with Netmaven, offers a groundbreaking solution: 5G-enabled laptops powered by T-Mobile’s private, secure 5G network…

Top 3 Reasons Why 5G is Transforming Healthcare for Clinicians

Every day, clinicians strive to deliver the best care they possibly can. They expect the health system they work within will support them with the best possible workflows and technology to achieve their goals. Clinical collaboration problems, like dropped calls, missed alerts, or simply slow Wi-Fi can prevent clinicians from working efficiently, ultimately limiting the…

911 Compliance: 3 Scenarios Where a Telecommunications System May Fail to Meet the FCC’s Requirements

Hospitals and large physician group practices are equipped to identify and respond to medical emergencies, but what happens when they need to summon emergency services like the police or the fire department? By law, dialing 911 from any phone should instantly reach emergency services and automatically route accurate location information. But, in some cases, healthcare…